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Business Information Systems EXAMINATION
Semester 1, 2020 – Final Exam
INFS3080 Business Information Systems Projects (UX)
For Examiner Use Only
Q
Mark
Q1
(25 marks)
Q2
(25 marks)
Q3
(25 marks)
Q4
(25 marks)
EXAM CONDITIONS:
This is an OPEN book examination.
MATERIALS MUST BE YOUR OWN WORK MATERIALS TO BE SUPPLIED TO STUDENTS:
1 x 3 page question sheet
INSTRUCTIONS TO STUDENTS:
When complete upload via Canvas.
Complete all 4 questions, each is worth 25%
Include your student number clearly as part of your answers.
Total
(out of 100 marks)
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Question 1: Managing Users (25 Marks)
Discuss the way you would explore user sentiments, needs and attitudes at the start of the ‘Avo Toast’ project that we used as an example during the semester.
Question 2: User Journey (25 Marks)
Discuss an interaction you have had personally with a restaurant, café or food vendor that had a major weak point in your own UX user journey. Explain not only why it was weak but how it could be improved.
Include a one page personal User Journey, where you are the Persona.
You do not need to provide a separate Persona document or diagram.
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Question 3: Bots (25 marks)
In the semester, we have discussed a University Ticketing System (MUTS or TKS), discuss how a bot might be used in this context, and what type of Bot would you recommend (in the context of this UX course)?
You may not assume technology not in existence, i.e. avoid any unrealistic, unproven or science fiction solutions.
Question 4: Testing (25 marks)
Outline a testing program for the ‘WaterWatcher’ project from this semester that would be discussed and planned around the time of first handing over from the UX team to the SE Agile production team.
Your answer does not need to be detailed or limited to your team’s individual assignment, but you can use any part of your team’s assignment as an example, if the context of the idea is explained in your answer.
END OF EXAMINATION
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