程序代写 TOPIC 15: LAW AND ETHICS IN SCM

Logistics and
Supply Chain
Management TOPIC 15: LAW AND ETHICS IN SCM
MS BING HAN

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Learning Objectives
1. Describe the roles of law and ethical issues in SCM.
2. Explain how to cultivate an ethical as well as efficient supply chain network.
3. Sustainable Supply Chain Management, triple bottom lines
EBU6609 LOGISTICS AND SUPPLY CHAIN MANAGEMENT

The Supply Chain Manager
What are the
What skills and mind-
characteristics
set does a true supply
of the person
chain manager need?
in the middle?
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Personally Liable Under Certain Conditions
When making a false statement concerning authority with intent to deceive or when the misrepresentation has the natural and probable consequence of misleading
When agents perform a damaging act without authority
• Even though believing they have such authority
When performing an act which is itself illegal
• Even on authority from the employer
EBU6609 LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Personably Liable…
When wilfully performing an act which results in damage to anyone
When performing damaging acts outside the scope of authority
• Even though the act is performed with the intention of rendering the employer a valuable service
EBU6609 LOGISTICS AND SUPPLY CHAIN MANAGEMENT

AValid Contract Is Based on Four Factors
Competent parties – either principals or qualified agents
Legal subject matter or purpose
An offer and an acceptance
Consideration (bargained-for exchange)
EBU6609 LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Purchases Made Orally
􏰀Normally there must be some written notation if the price of the order for the sale of goods is US$500 or more.
􏰀If the seller supplies a memorandum which is not in accordance with the buyer’s understanding of the oral order, he or she must give a notice of objection to the supplier within 10 days of receipt of the memorandum to preserve his or her legal rights.
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Four Types of Warranties
Express warranty
Implied warranty of merchantability
Implied warranty of fitness for a particular purpose
Warranty of title
EBU6609 LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Buyer Has 3 Options when Delivery Fails to Conform to the Contract
1. Reject the whole shipment
2. Accept the whole shipment
3. Accept part of the shipment and reject the balance
EBU6609 LOGISTICS AND SUPPLY CHAIN MANAGEMENT

E-Commerce and the Law
Uniform Commercial Code (UCC)
The Uniform Computer Information Transaction Act (UCITA)
• Commercial code that would provide uniform rules and standards
Uniform Electronic Transactions Act (UETA)
• Validates the use of electronic records and electronic signatures
The Electronic Commerce Enhancement Act
EBU6609 LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Commercial dispute resolution
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Commercial Arbitration
Is your clause in proper form under the appropriate arbitration laws?
Does your clause fully express the will of the parties or is it ambiguous?
Does your clause ensure the appointment of impartial arbitrators?
EBU6609 LOGISTICS AND SUPPLY CHAIN MANAGEMENT

Commercial Arbitration
Does your clause provide for a method of naming arbitrators?
◦By reference to the rules of an association or otherwise
◦Safeguarding against deadlocks or defaults in the proceedings
EBU6609 LOGISTICS AND SUPPLY CHAIN MANAGEMENT

The Sarbanes-
􏰀July 2002, public company accounting reform
􏰀Investor protection
􏰀requires listing off-balance sheet items such as long-term purchase agreements. (401a)
􏰀Only required for companies listed on a US Stock Exchange.
year VMI programs
Cancellation and restocking charges
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Ethical Issues
Arising from the nature of markets
◦ 18th Century economist demonstrated how in a free market the self interest of producers and consumers will produce an outcome desirable to all concerned
But the market can also lead to inequality of income, wealth and market power:
◦ Monopoly suppliers can exploit consumers
◦ Monopsony buyers can exploit supply firms
◦ Worldwide inequality of income can result in unethical practices such as the child labour
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Ethical issues and society
􏰀Involvement in the community
􏰀Honesty, truthfulness and fairness in marketing
􏰀Use of animals in product testing
􏰀Agricultural practices, e.g. intensive faming
􏰀The degree of safety built into product design
􏰀Donation to good causes
􏰀The extent to which a business accepts its alleged responsibilities for mishaps, spillages and leaks (not BP’s oil field leakage!)
􏰀The selling of addictive products e.g. tobacco 􏰀Involvement in the arms trade
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Ethical issues arising from internal and industry practices – examples
􏰀Treatment of customers – e.g. honouring the spirit as well as the letter of the law in respect to warranties and after sales service
􏰀The number and proportion of women and ethnic minority people in senior positions
􏰀The organisation’s loyalty to employees when it is in difficult economic conditions
􏰀Employment of disabled people
􏰀Working conditions and treatment of workers 􏰀Bribes to secure contracts
􏰀Child labour in the developing world 􏰀Business practices of supply firms
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Unethical practices in marketing 􏰀Pricing lack of clarity in pricing
􏰀Dumping – selling at a loss to increase market share and destroy competition in order to subsequently raise prices
􏰀Price fixing cartels
􏰀Encouraging people to claim prizes when they phoning
􏰀“Bait and switch” selling – attracting customers and then subjecting them to high pressure selling techniques to switch to an more expensive alternative
premium rate numbers
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Unethical practices in marketing
􏰀High pressure selling – especially in relation to groups such as the elderly
􏰀Counterfeit goods and brand piracy
􏰀Copying the style of packaging in an attempt to
mislead consumers
􏰀Deceptive advertising
􏰀Irresponsible issue of credit cards and the irresponsible raising of credit limits
􏰀Unethical practices in market research and competitor intelligence
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Ethics in Supply Chains
It would be hypocritical to claim to be a ethical firm if it turned a blind to unethical practices by suppliers in the supply chain. In particular:
􏰀The use of child labour and forced labour 􏰀Production in sweatshops
􏰀Violation of the basic rights of workers
􏰀Ignoring of health, safety and environmental standards
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Case Study: Apple and Foxconn Apple’s Supplier List – where is Foxconn?
https://www.apple.com/uk/supplier- responsibility/pdf/Apple-Supplier-List.pdf
􏰀Foxconn: also known as Hon Hai Precision Industry Co., is the world’s largest contract maker of electronic products.
◦The biggest private employer in China.
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Case Study: how Apple does it?
https://www.apple.com/uk/supplier- responsibility/
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How to be ethical in SCM?
An ethical producer has to be concerned with what is practiced by all firms (upstream and downstream) in the supply chain.
◦Perceptions and Conflict of Interest
◦Gifts and Gratuities
◦Promotion of Positive Relationships with Suppliers
◦ Reciprocity
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Definitions:
Sustainable supply chain management
requires that sustainability criteria be met while maintaining competitiveness through meeting customer needs. (Seuring and Müller, 2008)
Sustainability in Supply Chain Management
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Why Should Supply Chains Try to Be Sustainable?
◦Supply chains are boundary spanning
◦Coordination across normal boundaries means that many aspects of sustainability may be affected
◦From initial processing of RM to consumption by final customer
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Why Should Supply Chains Try to Be Sustainable?
◦Outsourcing
◦Watchdog groups ◦Government requirements
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Why Should Supply Chains Try to Be Sustainable?
Reduce cost and wastes
Manage risks
Create distinguishing (sellable) reputation
Reinforce shareholder value
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Issues affecting sustainability
􏰀Product design 􏰀Source reduction
􏰀Product returns 􏰀Recycling
􏰀Length of product life 􏰀Material substitution
􏰀Waste disposal 􏰀Refurbishing 􏰀Repair 􏰀Remanufacturing
􏰀Extension of product life cycle
􏰀End of life disposal 􏰀Packaging
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Sustainability in Supply Chain Management
Use of the triple bottom line
◦ Manage risks to organizational reputation ◦ Create competitive advantage
◦ Environmental
◦ Regulatory issues
◦ Risk of harm from usage, disposal, packaging, shipping
◦ Economic
◦ Sustainability can be cost efficient
◦ Sustainability can enhance shareholder value
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Sustainability
The Triple Bottom Line
Performance
Environmental
Performance
Performance
Adapted from: Carter, CR, and DS Rogers. 2008. A framework of sustainable supply chain management: Moving toward new theory. International Journal of Physical Distribution & Logistics Management 38 (5):360-387.
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Triple Bottom Line – Supporting Factors
Transparency and Risk Management
􏰁Anticipate harm from activities 􏰁Stakeholder Engagement 􏰁Supplier Operations
􏰁Sustainability as part of an integrated strategy
Organizational Culture
􏰁Deeply Ingrained 􏰁Organizational Citizenship 􏰁Values and Ethics
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Sustainable Supply Chains at Walmart
The 7 R’s of Sustainable Packaging
􏰁 Remove 􏰁 Reduce 􏰁 Reuse
􏰁 Recycle 􏰁 Revenue 􏰁 Read
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Sustainable Supply Chains at Walmart
“When Wal-Mart tells a supplier that it wants a change in packaging, that supplier will change all its packaging…Wal-Mart has the potential to have a tremendous impact on America’s environmental footprint.”
– , spokesman for The Sierra Club
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Sustainable Supply Chains at Walmart
Walmart developed a Sustainability Hub. 􏰀Project Gigaton
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􏰀Leenders, Ch12
􏰀Christopher, Ch15 􏰀https://www.apple.com/uk/supplier-responsibility/ 􏰀https://www.walmartsustainabilityhub.com/
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