Stage 1
Familiarisation with the business and context
Case study preparation
15%
Approx. 500-800 words (guide only)
You will need to do a Google search on the store in the case
In relation to the business organisation in the assessment case study answer these questions in this template:
Context of the business (5)
• Brief description of the business in the case. What does the business sell or do? Where is the business located? History?
• What are the key goals? (You may need to make some assumptions here)
• Who are the main stakeholders of the business? What value is likely being created for /by each of the various groups of stakeholders.
Stakeholder/brief description
Value created for the group of stakeholders or value they create for other stakeholders
• Are there similar businesses nearby? What are they and where? (Hint: Google maps will be useful here)
• How successful does the business appear to be? How satisfied are its customers? Provide justification for your answer (i.e. how do you know?)
Activity systems (10)
• Make a list of the activity systems you would expect to find in the business. Write one or two sentences to describe the process of the activity system
Activity system
Description
• Of the listed activity systems, choose one which you think might potentially be problematic: Name the activity system. Describe the issues and explain how those issues might impact on the business’s ability to create value
• Draw a rich picture which conveys understanding of the potentially problematic situation occurring in the activity system.
[[insert picture here]]
• Model a problematic process of the activity system using BPMn.
[[insert picture here]]
Task reflection (must completed to make full marks possible)
How confident are you that your answers are fully correct? Indicate your level of confidence by marking on the line below.
What (if anything) do you believe are the most surely correct elements your work?
What (if anything) are you unclear or not sure of in the work you have completed? What questions do you have?
Feedback for your teachers:
Was anything unclear to you as you undertook this part of the assessment? If so, what was it? Was there anything that was particularly helpful? If so what was it?